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Delivery, Collections, Stock & Pre-orders FAQ



Dispatched via Royal Mail

Orders are dispatched the same day via Royal Mail if ordered before 11 am. Orders placed after this time will be sent out the next day.

Collection From Highland Dog Bakery

Collections are typically ready immediately, and we'll notify you when your items are ready for pick-up. Alternatively, you can also send us a message with your preferred date and time for future pick-up when placing your order.

Free Local Delivery

We also offer FREE Local Delivery service once a week usually on a Friday.



Collection From Highland Dog Bakery

Orders will be ready straight away for collection.

Don't want to collect straight away?

Not a problem! 

Simply put a message in your order stating when you want to collect your Raw Order and we will have it ready and waiting for you on your chosen day.

Free Local Delivery

We also offer FREE Local Delivery service once a week usually on a Friday.

Don't live close but not far away?

If you don't live nearby, don't worry. We participate in many farmers' markets and shows throughout Scotland on weekends. Please get in touch with us to find out when we will be in your area next (or take a look at our event calendar below) We can bring the product with us during our travels over your way.

Raw Frozen Food Pre-orders

We usually receive our raw delivery every other Wednesday. If the item is out of stock, please complete your order as usual by selecting "pre-order," we will add it to our next order. We will have the item for you as soon as possible. If you need anything specific, don't hesitate to contact us, and we will do our best to assist you.

Free Canine Nutrition Advice

I am an expert in canine nutrition and I have 8 large wolf-like dogs. Whether your dog has food intolerances, allergies, or picky eating habits, we can provide helpful and friendly advice on a wide range of issues.

Trying to make a difference 

Life can be hectic, and we understand that. We always prioritize our customers and will do our best to make things easier for you. We are a small, self-funded business that initially started by selling homemade treats at local markets. We continue to attend these markets and many more as we strive to make a difference for dogs and their owners everywhere. Please help us support our goal of improving canine health.

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